Knowledge Base

Acronis provides support for technical issues with trial versions during the trial period of 15 days

Introduction

Acronis Customer Central provides support for registered trial versions during the trial period (see Trial Version Limitations of Acronis Products). You are only required to register your trial installation with Acronis to receive technical support.

Solution

SMB and Enterprise Products

• Acronis Backup & Recovery 10 Editions
• Acronis Recovery for Microsoft Exchange
• Acronis Recovery for MS SQL Server
• Acronis Snap Deploy 3 for Servers or for PCs
• Acronis Disk Director Server 10.0
• Acronis Drive Cleanser 6.0

1. Apply for a trial version at:

   • Small & Medium Business Trial Download
   • Enterprise Business Trial Download

   (!) If you do not have an account, you will need to create one.

2. At the Acronis Customer Central page select Start here -> Technical issue with the product -> I am using a trial version of the product.

Home and Home Office Products

• Acronis True Image Home 2010
• Acronis Disk Director Suite 10.0
• Acronis Migrate Easy 7.0

1. Download the product you would like to try at:

   • Home and Home Office Trial Download

2. When installing the trial version, you will be asked to provide valid registration information;

3. At the Acronis Customer Central page select Start here -> Technical issue with the product -> I am using a trial version of the product.

More information

See also:

• Installation of Acronis True Image Home 2010 Trial Version
• Support for OEM Versions of Acronis Products
• Support for Personal Editions of Acronis Products