The utility removes Acronis Backup & Recovery 11 and its components from Windows
(!) For Acronis Backup 11.5 (Acronis Backup & Recovery 11.5) see Acronis Backup & Recovery 11.5 Cleanup Utility.
Acronis Backup & Recovery 11 Cleanup Utility is a console application that removes Acronis Backup & Recovery 11 and its components from Windows.
(!) Acronis Backup & Recovery 11 Cleanup Utility should be used only in case the product fails to be uninstalled the usual way from Windows Control Panel.
The utility is written using plain commands of command line interpreter (cmd.exe) included in Windows 2000 and higher.
As a precautionary measure, prior to using the Cleanup Utility, we highly recommend that necessary backup measures be taken to preserve Customer data. This can be done using Acronis software or third party software and/or hardware.
The utility removes all Acronis Backup & Recovery 11 Windows components locally from the machine. It does not perform remote uninstallation.
Supported operating systems
The utility does not require installation.
(!) If there are other Acronis products installed on the machine, they will be affected too and become non-functional.
(!) Running the utility may close all Windows Explorer windows.
(!) The utility removes SQL databases used by Acronis Backup & Recovery 11 Management Server.
(!) By default, the utility removes Acronis Secure Zone and leaves the space unallocated. You can then use Windows Disk Management to put the leftover space back to a partition. There is a special parameter to keep Acronis Secure Zone intact - see below.
When run with --clean parameter, it will ask you to confirm if you want to remove the product and its components. It will also ask you to reboot the machine if necessary.
abr_cleanup.exe --clean --quiet
When run with --clean --quiet parameters, the utility will silently remove the product and its components. It will not ask you for any confirmation and will reboot the machine if necessary.
To run the utility keeping Acronis Secure Zone on the system:
abr_cleanup.exe --clean --keep-asz
To run the utility keeping Acronis SnapAPI Drivers on the system:
abr_cleanup.exe --clean --keep-snapapi
(!) After using the Cleanup Utility, it is strongly recommended not to reboot the machine. Go to Start -> Run -> regedit, and verify that there are no snapman*, tdrpman*, fltsrv, timounter strings in the in the UpperFilters and LowerFilters of the following keys:
If there are any, please remove the strings from the UpperFilters and LowerFilters of the keys mentioned above.
(!) Do not delete the keys.
Then you may reboot the machine.
To free (revoke) an unused license, you need to:
(!) Please keep in mind the following condition: