Knowledge Base

Please try again a little later

This article applies to:

• Acronis True Image Home 2011
• Acronis True Image Home 2012

Symptoms

1. You check for updates in Acronis True Image Home 2011 via Help -> Check for updates;

   OR

   You set up automatic check for updates. Acronis True Image Home informs you that a new update is available and you try to download it;

2. You receive error 0x00564E20.

Cause

Most probably, the update server is busy at the moment due to a large number of requests.

Solution

Please try to update Acronis True Image Home again later.

Also, you may download the latest build from Acronis website: see Downloading the Latest Build of Acronis Software for general information.

More information

If the issue persists or you need assistance, please contact Acronis Customer Central.