Knowledge Base

If Acronis Bootable Media of Acronis vmProtect 6 does not detect your physical machine's RAID disks, it will corrupt the RAID

This article applies to:

• Acronis vmProtect 6

Symptoms

1. You boot a physical machine with RAID disks unrecognized by Acronis Bootable Media of Acronis vmProtect 6;
2. You open the disk configuration:

   

3. Regardless of whether you perform any operation or not, next time you boot the machine the RAID will be corrupt and the machine unbootable.

Cause

This is a known issue. Opening disk configuration rewrites the disk's NT signature in MBR, which corrupts the RAID configuration.

Solution

(!) This has been fixed. Solution is available in Acronis vmProtect 7 Build 5144 or higher. See Upgrading to Acronis vmProtect 7.

Preventive

If you have RAID disks in the system and see the initialization message, do not invoke disk configuration from Acronis Bootable Media.

Resultive

If the RAID has already been corrupted, please use your RAID utilities to fix the configuration.

More information

This has been fixed.