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23824: Acronis True Image Home 2012: Libraries Content Is Not Visible In Backup Wizard

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Created - Aug 12, 2011; Updated - Nov 15, 2011
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This has been fixed

This article applies to:

  • Acronis True Image Home 2012

Symptoms

  1. You launch File backup wizard.
  2. When you select one of the Libraries (e.g. Documents, Music), Acronis True Image Home 2012 does not show the same files that appear in that Library in Windows:

Cause

Issue in the user interface. Library contents are not shown correctly.

Solution

(!) This has been fixed. The fix is available in the latest released build of the product. See Installation of the Latest Update of an Acronis Product.

This issue can be safely ignored. If you select the entire library, all contents will be backed up.

You can also browse the library subfolders in Acronis True Image Home 2012 interface to see entire library contents and select necessary data:

More information

See also Acronis True Image Home 2012.

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