Knowledge Base

How to disable Windows shell extensions that show up in the context menu after installation of Acronis True Image

Introduction

When you install any version of Acronis True Image, a special Windows shell extension is enabled in the context menu. This is done to let you have an easier access to the functionality of Acronis True Image: you can right-click on any file, folder or a backup archive and pick the necessary task from the context menu:

• Drive

• Backup

• Folder

• Backup
• Search in Backup Archive

• File

• Backup

• Backup archive (the file with .tib extension)

• Explore
• Recover
• Mount
• Validate Backup Archive

The exact naming may differ depending on the Acronis True Image version installed.

Solution

If you want to remove all Windows shell extensions associated with Acronis True Image, please do the following:

1. Open Windows Registry Editor (Hit Start -> Run and type "regedit")
2. Delete the following registry keys:
   

1. Windows 32 bit
   

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15B-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15C-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\tibfile
  

2. Windows 64 bit
   

• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15B-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15C-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\*\shellex\ContextMenuHandlers\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\tibfile

More information

To enable the deleted Windows shell extensions back, you will need to either reinstall Acronis True Image or import the removed registry keys.