Knowledge Base

How to disable Windows shell extensions that show up in the context menu after installation of Acronis True Image

Introduction

When you install any version of Acronis True Image, a special Windows shell extension is enabled in the context menu. This is done to let you have an easier access to the functionality of Acronis True Image: you can right-click on any file, folder or a backup archive and pick the necessary task from the context menu.

The exact naming may differ depending on the Acronis True Image version installed.

Solution

For Acronis True Image Home 2011 see Acronis True Image Home 2011: Windows Integration.

For older versions of Acronis True Image, please do the following:

1. Open Windows Registry Editor (Hit Start -> Run and type "regedit")
2. Delete the following registry keys:
   
   1. Windows 32 bit
      
      • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15B-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15C-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\tibfile
        

   2. Windows 64 bit
      
      • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15B-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{C539A15C-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\*\shellex\ContextMenuHandlers\{C539A15A-3AF9-4c92-B771-50CB78F5C751}
      • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\tibfile

More information

For Acronis True Image Home 2011 see Acronis True Image Home 2011: Windows Integration.

To enable the deleted Windows shell extensions back in older versions of Acronis True Image, you will need to either reinstall Acronis True Image or import the removed registry keys.