Knowledge Base

When setting up recovery to the original location on a network share, explicitly specify the access credentials

This article applies to:

• Acronis Backup & Recovery 11

Symptoms

1. You have a backup of a network share;
2. When recovering the backup, you select Original as the recovery destination:

   

3. Running the recovery process displays an interaction window for every file and in the log there are numerous warnings: 

   

Cause

The product needs credentials to access the network share.

Solution

When setting up the recovery, specify the access credentials explicitly:

1. Click Show Access credentials:

   

2. Click Access credentials:

   

3. Provide the credentials to access the network share:

   

More information

See also Acronis Backup & Recovery 11.