Knowledge Base

This is a known issue. Close the process

This article applies to:

• Acronis Backup & Recovery 11

Symptoms

1. You specify a pre/post command in the backup options;
2. You click Test command:

   

3. Regardless of whether the command runs successfully or not, the product invoke the following process in a separate window:

   C:\Program Files\Acronis\BackupAndRecovery\mms.exe

         

Cause

This is a known issue. The process should not be invoked in a separate window.

Solution

Simply close the window with the process.

More information

See also Acronis Backup & Recovery 11.