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21430: Acronis Backup & Recovery Online: Backup to Online Storage Fails with "The certification server is unavailable"

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Created - May 19, 2011; Updated - May 19, 2011
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Event Codes: 
0x00A20021+0x00A20022+0x0098032E+0x00980320

The online server is temporarily down. Please reattempt the backup in ten minutes or later

This article applies to:

  • Acronis Backup & Recovery 10 Online
  • Acronis Backup & Recovery 11 Online

Symptoms

  1. Using Acronis Backup & Recovery, you attempt to back up to the Acronis Online Storage;
  2. The attempt fails with the following error message:

    The certification server is unavailable

Cause

The Acronis Online Storage certification server is temporarily down.

Solution

Please reattempt the backup in ten minutes or later.

More information

Please contact Acronis Customer Central if you need assistance.

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