Knowledge Base

Uninstall Acronis License Server and install it again to solve the issue

This article applies to:

• Acronis True Image Echo Enterprise Server with Acronis License Server Build 8206
• Acronis True Image Echo Workstation with Acronis License Server Build 8206

Symptoms

1. You have installed Acronis True Image Echo with Acronis License Server Build 8206 over an older build;
2. Acronis License Server does not accept new serial numbers.

Cause

Certain DLL libraries of Acronis License Server were not updated during the installation Acronis True Image Echo Build 8206.

Solution

1. Uninstall Acronis License Server through Control Panel -> Add or Remove Programs;
2. Install Acronis License Server from the installation package of Acronis True Image Echo Build 8206.

More information

Uninstalling and installing Acronis License Server anew will not delete the old serial numbers from its database.