Knowledge Base

This is a known issue. As a workaround, use a different scheduling method

This article applies to:

• Acronis True Image Home 2011

Symptoms

1. You schedule a backup task to run on system shutdown:

   

2. You shut down the computer and backup task runs;
3. The backup task creates a .tib file 0 kB in size;

Cause

Issue in the product.

Solution

As a workaround, set a different backup schedule (i.e. not on System shutdown). See Acronis True Image Home 2011 Scheduling a Backup.

More information

Acronis Development Team is working on fixing this issue.

See also:

• Acronis True Image Home 2011 Scheduling a Backup
• Acronis True Image Home 2011 Computer Hangs on Shutdown If Task Is Scheduled On Shutdown Once Per Day