17951: Acronis Disk Director 11 Home: CD/DVD Drive is Not Detected in OS Selector

Submission of a form on this page has been disabled as you do not have JavaScript enabled in your browser. If you think this message is wrong - then just refresh the page.
Printer-friendly version

This is an issue in the product

This article applies to:

  • Acronis Disk Director 11 Home

Symptoms

  1. You install Acronis OS Selector;
  2. You uncheck the option Do not load CD-ROM drivers in Tools -> Options -> Startup Options:

  3. The CD/DVD drive is not visible as a boot device in the Operating Systems menu.

Cause

Issue in the product. 

The driver used to deal with CD/DVD-ROMs in Acronis Disk Director 11 Home  is not compatible with SATA CD/DVD-ROMs.

Solution

There is no solution at the moment. 

As a workaround, you can switch the CD/DVD-ROM to legacy mode in computer BIOS (if your system has this possibility).

More information

See also:

Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.