How to create full Windows memory dumps
Introduction
If the operating system crashes, you may need to create full Windows memory dumps.
If the product crashes, not the whole system, see Creating Dr. Watson Crash Dumps .
If the product hangs, see Creating a Userdump .
(!) If your system's RAM is 2 GB or less, please proceed as described in the Solution section of this article.
(!) If you system's RAM is more than 2 GB, you will need to edit Windows registry first to enable full memory dumps:
Enabling full Windows memory dumps in Windows registry:
Hit Start-Run and type in regedit
Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Right-click on CrashDumpEnabled and select Modify :
Change the value to 1
Click OK .
Solution
(!) The generated full memory dumps will be of considerable size (e.g. 4 GB).
Setting Windows 2000/XP/2003 to create full memory dumps:
Right click on My Computer , choose Properties :
Select the Advanced tab:
Click Settings in the Startup and Recovery box:
Choose Complete memory dump in Write debugging information :
Close all the dialog windows by clicking OK buttons;
Reproduce the system crash;
The dump file will be created in the directory chosen in the Dump file directory box:
The %SystemRoot% value is the location of the operating system folder. The default path on a clean installation depends upon the version of the operating system. By default in Windows XP, Windows 2003, Windows Vista, Windows Server 2008 and Windows 7 it is \Windows. In Windows 2000 it is \WINNT.
Setting Windows 7/Vista/2008 to create full memory dumps:
Right click on Computer , choose Properties :
Select Advanced system settings :
Hit Settings in the Startup and Recovery box:
Choose Complete memory dump in Write debugging information :
Close all the dialog windows by clicking OK buttons;
Reproduce the system crash;
The dump file will be created in the directory chosen in the Dump file directory box:
The %SystemRoot% value is the location of the operating system folder. The default path on a clean installation depends upon the version of the operating system. By default in Windows XP, Windows 2003, Windows Vista, Windows Server 2008 and Windows 7 it is \Windows. In Windows 2000 it is \WINNT.
More information
See also Creating Windows Mini-Dumps .
(!) The generated memory dumps will be of considerable size (e.g. 4 GB). It is recommended to split the file into 2 GB archives. See Splitting Files to Send to Acronis Customer Central .
An Acronis Customer Central representative will provide you with a link to upload the files to Acronis FTP. See also Uploading Files to Acronis FTP Server .