Knowledge Base

Disable Web contents in Folder Options to resolve the issue

This article refers to:

• Windows 2000
• Windows 2000 Server

This article applies to:

• Acronis True Image 10.0 Home
• Acronis True Image 11 Home
• Acronis True Image Echo Workstation
• Acronis True Image Echo Server for Windows
• Acronis True Image Echo Enterprise Server

Symptoms

1. In Windows 2000 or Windows 2000 Server you try to explore a backup archive with Acronis True Image;
2. Internet Explorer prevents you from doing this with the following error message:

Cause

The folder contents of your Windows operating system are web-enabled.

Solution

Disable Web contents by doing the following:

1. In Windows Explorer, from the Tools menu select Folders Options;
2. In the General tab, select Use Windows Classic Folders to disable Web content;
3. Click OK.

More information

Contact Acronis Customer Central if you have further questions or need assistance.