Knowledge Base

Removing Acronis True Image, its components and related files and folders from Linux

This article applies to:

• Acronis True Image Echo Server for Linux
• Acronis True Image Echo Enterprise Server Linux Agent
• Acronis True Image 9.1 Server for Linux
• Acronis True Image 9.1 Enterprise Server Linux Agent

Solution

1. Remove all modules from dkms. For example:
   

   # dkms status
   snapapi26, 0.7.17, 2.6.9-1.667, i686: installed
   # dkms remove -m snapapi26 -v 0.7.17 --all

   (!) If you are running 2.4 kernel, the module name will be snapapi, not snapapi26

2. Remove all Acronis RPMs (ignore all messages about the non-presence of packages):
   

   # rpm -e --allmatches --nodeps MediaBuilder
   # rpm -e --allmatches --nodeps acronis-glibc
   # rpm -e --allmatches --nodeps dkms
   # rpm -e --allmatches --nodeps TrueImageAgent
   # rpm -e --allmatches --nodeps AcronisAgentLinux
   # rpm -e --allmatches --nodeps TrueImageClient
   # rpm -e --allmatches --nodeps snapapi26_modules

   (!) On 2.4 kernels use snapapi_modules instead of snapapi26_modules

3. Remove all files and folders related to Acronis software:
   

   # rm -Rf /etc/Acronis
   # rm -Rf /var/lib/Acronis
   # rm -Rf /usr/lib/Acronis
   # rm -Rf ~/Acronis
   # rm -Rf /usr/src/snapapi*

More information

For uninstallation from Windows see Acronis True Image Echo Cleanup Utility.