Knowledge Base

This article describes what ports and IP addresses Acronis components use for remote operations

This article applies to:

• Acronis True Image Echo Enterprise Server
• Acronis True Image Echo Workstation
• Acronis True Image 9.1 Enterprise Server
• Acronis True Image 9.1 Workstation
• Acronis Snap Deploy 2.0
• Acronis Snap Deploy 3
• Acronis Recovery for MS SQL Server
• Acronis Recovery for Microsoft Exchange
• Acronis Backup & Recovery 10
• Acronis Backup & Recovery 11

Introduction

To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings.

Solution

Components of Acronis True Image 9.1/Echo, Acronis Recovery for MS SQL Server, and Acronis Recovery for Microsoft Exchange use the following ports for remote operation:

• UDP port: 9876
• TCP port: 9876, if busy, choose at random
• Acronis Management Console UDP port: 9877, if busy, choose at random

Acronis Snap Deploy uses the following IP Addresses:

• IPv4 multicast address: 239.255.219.45
• IPv6 multicast address: FF05::fAA5:741E

Acronis PXE Server of Acronis Snap Deploy uses the following ports and IP address:

• UDP port: 67, 68, 69.
• Broadcast address: 255.255.255.255

Components of Acronis Backup & Recovery (including Acronis License Server) use the following ports:

• TCP port: 9876
• TCP port: 25001 for remote installation

More information

Options for the Windows Firewall, included in Windows XP SP2, SP3, Windows 2003 Server, Windows Vista and Windows Server 2008 are set automatically during installation of Acronis components. However, make sure that the option File and Printer Sharing in Control Panel -> Windows Firewall -> Exceptions is enabled on the remote computer, before the remote installation starts. This option is only necessary for remote installation via Acronis Management Console. See also Acronis Agent Remote Installation Algorithm.

(!) Do not stop Windows Firewall service on Windows Vista/7/2008/2008 R2. You can turn the firewall features off by using the Group Policy settings described in this Microsoft TechNet article.

FTP-server must allow passive mode for file transfers. It is recommended that you change the source computer Firewall settings to open ports 20 and 21 for both TCP and UDP protocols and disable the Routing and Remote Access Windows service.

See also Acronis Snap Deploy Network Connections during Image Deployment.