16829: Acronis True Image Home 2011: File Versions on Acronis Recovery Tab in File Properties Disappear if the File Has Been Renamed

Submission of a form on this page has been disabled as you do not have JavaScript enabled in your browser. If you think this message is wrong - then just refresh the page.
Printer-friendly version

This is expected behavior

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You have a backup of a file. This can be a simple file backup or Acronis Nonstop Backup;
  2. You rename the file;
  3. After renaming, the Acronis Recovery tab in File -> Properties shows no previous versions of the file - i.e. no backed up versions:

    There are no previous versions

Cause

This is expected behavior. Once you change the name of a file that is protected with Acronis True Image Home 2011, the file is detected as a new one and is not associated with its older backups.

Solution

If you need to restore a specific file, please restore it from Acronis True Image Home 2011 user interface.

More information

See also:

Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.