Home

16376: Acronis True Image Home: Acronis Nonstop Backup Is Incompatible with Avira AntiVir

Submission of a form on this page has been disabled as you do not have JavaScript enabled in your browser. If you think this message is wrong - then just refresh the page.
Created - Nov 23, 2010; Updated - Jun 1, 2011
Printer-friendly version

Acronis Nonstop Backup will fail to run when Avira starts scanning the sustem

This article applies to:

  • Acronis True Image Home 2011: Acronis Nonstop Backup
  • Acronis True Image Home 2010: Acronis Nonstop Backup

Description

Currently, Acronis Nonstop Backup is incompatible with Avira AntiVir.

When you start a system scan with Avira AntiVir, Acronis Nonstop Backup will stop.

In Acronis True Image Home 2011 operation log you will see the following error message:

Operation has been aborted. The item essence is incorrect. Probably metadata in the file archive is corrupted

With the Acronis Nonstop Backup disabled or paused, the issue does not occur.

More information

There are no issues with Acronis Nonstop Backup and other antivirus software.

Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.