
Acronis True Image hangs when there is Kidswatch Time Control installed on the machine
Symptoms
If there is Kidswatch Time Control product installed on the machine, then Acronis True Image hangs when trying to back up and shows 0% progress.
Cause
Conflicts with Acronis SnapAPI drivers.
Solution
Update your copy of Acronis True Image to the latest build. See Downloading the Latest Build of Acronis Software.
More information
You can search for the following files in Windows System Information to make sure that the issue relates to Kidswatch Time Control:
- TCTray
- Time Control Live Update
For information on Kidswatch Time Control please visit http://www.kidswatch.com/.