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15813: Acronis Backup & Recovery 10: Test of Pre/Post Command Fails with "The parameter is incorrect" in Remote Desktop Session
Created - Nov 1, 2010; Updated - Nov 2, 2010
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Event Codes:
0x00000401+0x0000FFF0 Test of the command fails because the user is impersonated differently in Remote Desktop Session. The actual command within the backup plan will be executed fine
This article applies to:
- Acronis Backup & Recovery 10
Symptoms
- You are logged in to the server via Remote Desktop connection;
- You set up a backup plan and under its settings specify a pre- or a post-backup command;
- You click on the Test command button;
- The test execution fails with the following error message:
Failed to execute the user command.
Code: 65,520(0xFFF0)
Message: The parameter is incorrect
- However, when the backup plan runs (on schedule or manually), the command is executed successfully.
Cause
The issue is related to the way a user is impersonated in a Remote Desktop session. There are not enough privileges for the user to log on as batch job in a Remote Desktop session.
Solution
The command will run successfully as a part of a backup plan. Only test fails.
More information
If you are logged in directly (physically) on the server, you should not experience this issue.
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