- Checking How Much Acronis Charged You for the Order or Obtaining a Copy of the Invoice
- Wrong Product Has Been Ordered at the Acronis Online Store
- Types of Payment Accepted at the Acronis Online Stores
- Checking the Shipping Status of a Backup DVD
- When Trying to Order an Acronis Product an Error Keeps Showing Saying That the Order Cannot Be Processed
- Replacing Damaged Backup DVDs of Acronis Software
- After Purchasing an Acronis Product No Invoice or Confimation E-Mail was Ever Received
1579: When Proceeding with the Purchase the Final Price Is Bigger Than the Price Next to the "Buy Now" Button
Created - May 24, 2006; Updated - Nov 29, 2010
Why the final price after an order processing can be higher
Description
If you live in Europe, the most likely reason for the discrepancy in prices is due to VAT.
Any digital product sold into the European Union includes a VAT (Tax) charge. If a European Union citizen makes the purchase on our on-line store, the VAT will be applied regardless of what European country the Customer is a citizen of. This is because our on-line store, CleverBridge is located in Germany and the German VAT rate is applied.
However, if a business organization makes the purchase and has VAT ID, then the organization can enter it in the field and VAT will not be applied to the purchase.
More information
If none of the above is the case, then please contact Acronis Customer Central.
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