Knowledge Base

Compiling the necessary SnapApi modules for Acronis True Image Server for Linux and Acronis Backup & Recovery Agent for Linux

This article applies to:

• Acronis True Image 9.1
• Acronis True Image Echo
• Acronis Backup & Recovery 10
• Acronis Backup & Recovery 11

Introduction

You should have the sources of your kernel or at least kernel headers installed to let Acronis True Image Server for Linux or Acronis Backup & Recovery Agent for Linux compile the necessary modules or to be able to do this manually.

Solution

Acronis True Image Server for Linux and Acronis Backup & Recovery Agent for Linux compiles all necessary modules (i.e. SnapAPI (for 2.4.x kernels) and snapapi26 (for 2.6.x kernels) during installation.

The modules can also be compiled manually using the 'dkms' utility.

For reference please see:

• /usr/lib/Acronis/BackupAndRecovery/HOWTO.INSTALL - For Acronis Backup & Recovery
• /usr/lib/Acronis/TrueImageServer/HOWTO.INSTALL - for Acronis True Image 9.1 Server for Linux
• /usr/lib/Acronis/TrueImageEchoServer/HOWTO.INSTALL - for Acronis True Image Echo Server for Linux
• /usr/lib/Acronis/Agent/HOWTO.INSTALL - for Acronis True Image 9.1 Enterprise Server Linux Agent and Acronis True Image Echo Enterprise Server Linux Agent

More information

Here are some distributions along with their required packages (all dependencies should be installed as well):

• RHEL4, RHEL5, CentOS4, CentOS5, Fedora Core, Scientific Linux:

  • kernel-X-[kernel version] (where X shows an edition of kernel such as smp, PAE, hugemem, etc. It shows as [kernel version]X with 'uname -r' command)
  • kernel-X-devel-[kernel version]
  • gcc (the same version the 'cat /proc/version' command shows)‏

• CentOS3, RHEL3, SLES10, OpenSuse:

  • kernel-[kernel version]
  • kernel-source
  • gcc

• Debian and Debian based ({K,X,Ed}ubuntu, Knoppix):

  • linux-image-[kernel version]
  • linux-headers-[kernel version]
  • gcc (build-essential package for *buntu system)

If there are any issues with compiling the module, please get Linux System Report and contact Acronis Customer Central with reference to this article.