Knowledge Base

Possible issues with Try&Decide if Acronis Startup Recovery Manager is activated

This article applies to:

• Acronis True Image Home 2011

Symptoms

Behavior of Try&Decide if Acronis Startup Recovery Manager is activated depends on the operating system that you use.

Windows XP:

1. You activate Acronis Startup Recovery Manager;
2. You start Try&Decide and select to protect boot partition;
3. You reboot and choose to continue working in Try&Decide mode;
4. When you reboot a second time while working in Try&Decide mode, changes are discarded; you do not receive any prompt or warning.

Windows Vista/7:

1. You activate Acronis Startup Recovery Manager;
2. You start Try&Decide and select to protect boot partition;
3. You reboot and choose to continue working in Try&Decide mode;
4. You reboot a second time and select to apply the changes. After the reboot, changes are applied but Acronis Startup Recovery Manager is deactivated.

Cause

Issue in the product.

Solution

As a workaround, deactivate Acronis Startup Recovery Manager before using Try&Decide.

To deactivate Acronis Startup Recover Manager, open Acronis True Image Home 2011, go to Tools&Utilities -> Acronis Startup Recovery Manager and click Deactivate:

More information

Acronis Development Team is working on fixing this issue.

See also:

• Acronis Startup Recovery Manager
• Acronis True Image Home 2011: Using Try&Decide