Knowledge Base

How to create a Linux System Report

Introduction

When investigating issues with Acronis Backup Software Editions for Linux, Acronis Customer Central may require to get detailed information on the Linux system. Below is the description of how to compile such a report.

Solution

To create the Linux report, please do the following:

1. Download the system information gathering script from http://download.acronis.com/support/sysinfo.tar
2. Unpack the archive: # tar xvf sysinfo.tar
3. Make the script executable: # chmod +x sysinfo
4. Run the executable: # ./sysinfo
5. After that, the report file will be saved to the /var/lib/Acronis/sysinfo/ directory.

More information

This utility can be launched on a live Linux system only.

If you need to get a report from Acronis Bootable Media, please see Acronis Linux Report.