Knowledge Base

Description of the security and privacy measures

Security

• Data Transfer Security

  Customers are identified by username (e-mail address) and a password. Authentication information is sent securely over SSL. All backup data is encrypted using government grade 256-bit AES before uploading to the Internet.

• Availability

  Backup data is split between multiple servers similar to RAID with additional Reed–Solomon error correction.

• Onsite Monitoring and Security

  Physical security is ensured via high fences, 24x7 security personnel, and video surveillance with 90-day archiving. Biometric hand-geometry scan and proximity key card are required for access.

• Redundant Power and Networks

  Datacenters are equipped with UPS and backup diesel-generators and are designed to ensure constant power availability for up to 48 hours to sustain an undefined power outage. In addition, there are redundant HVAC, network and UPS.

• Fire Detection and Suppression

  VESDA (Very Early Smoke Detection Apparatus) Air Sampling and Dual Zone Pre-Action (Dry Pipe). There is also temperature and humidity monitoring.

Privacy

• Neither Acronis, nor anyone else, is able to access your data.
• Acronis privacy statement is available at http://www.acronis.com/company/privacy.html.

More information

See also Acronis Online Backup Access Ports and Hostnames.