Knowledge Base

Save the system information to a network share

This article applies to:

• Acronis Disk Director 11 Home

Symptoms

1. You boot from Acronis Bootable Media of Acronis Disk Director 11 Home;
2. You attempt to collect system information. See Acronis Disk Director 11 Home: Collecting System Information;
3. An attempt to save the system information fails with the following error message:

   The specified URI scheme is not supported

   

   

Cause

There are two possible causes:

• You are trying to save the system information output to a folder on a local disk. At the moment, this is not supported:

  

• You are trying to save the system information output to a network shared folder, but provide the folder path in the wrong field:

  

Solution

Saving the system information output from Acronis Bootable Media to a local disk is not supported at the moment.

The system information output can only be saved to a network shared folder:

1. Type the folder path in the upper left field:

   

2. Once typed, click the white-green right arrow:

   

3. You will then be prompted to enter access credentials:

   

4. Click OK to save the file SysinfoOutput.txt file.

More information

Acronis Development Team is working on fixing the issue.

See also Acronis Disk Director 11 Home: Collecting System Information.